Hawaiian Airlines today became the first major airline to announce an agreement with Starlink to provide complimentary high-speed, low-latency broadband internet access to every guest onboard flights between the islands and the continental U.S, Asia and Oceania.
Hawaii’s largest and longest-serving carrier will equip its Airbus A330 and A321neo aircraft, as well as an incoming fleet of Boeing 787-9s, with Starlink’s industry leading satellite internet connectivity service.
“When we launch with Starlink we will have the best connectivity experience available in the air,” said Hawaiian Airlines President and CEO Peter Ingram. “We waited until technology caught up with our high standards for guest experience, but it will be worth the wait. Our guests can look forward to fast, seamless and free Wi-Fi to complement our award-winning onboard Hawaiian hospitality.”
“Hawaiian Airlines is ensuring its passengers will experience high-speed internet the way we expect it in the 21st century, making hassles like downloading movies before takeoff a relic of the past,” said SpaceX Vice President of Starlink Commercial Sales Jonathan Hofeller. “With Starlink, the inflight experience is greatly simplified so that once passengers step onboard the plane the internet works seamlessly throughout their flight. Soon, passengers will enjoy all the benefits of having the world’s best inflight internet connectivity from the comfort of their seats.”
In Starlink’s low-Earth orbit constellation of advanced satellites, the latest of which utilize a revolutionary laser mesh network, Hawaiian found an ideal solution to ensure reliable, high-speed, low-latency connectivity on transpacific flights. Guests will be able to stream content, play games live with friends on the ground, work and collaborate in real-time, plan their Hawai’i vacation, or share their special island moments on social media. Connecting to the internet will be seamless when guests walk on board, without registration pages or payment portals.
Hawaiian and Starlink are in the initial stages of implementation and expect to begin installing the product on select aircraft next year. Hawaiian is not currently planning to deploy the service on its Boeing 717 aircraft that operate short flights between the Hawaiian Islands.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.
Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi’s biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai’i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.