Apps help local businesses manage COVID-19 risks


Local tech firm Pacxa is offering local businesses a user-friendly suite of mobile applications that help organizations manage and mitigate COVID-related risk. The ServiceNow Emergency Response Management and Safe Workplace apps can help businesses across a wide range of industries.

Pacxa is a partner of California-based ServiceNow, which is known for its cloud computing platform to support enterprise operations through digital workflows.

As employers plan to return to work after the city’s second lockdown, the ServiceNow apps can help coordinate daily employee health checks, manage PPE inventory, and effectively contact trace. They also aggregate vital information updates from state and local government. 

“The ServiceNow suite of applications is a game changer for the Hawaii economy because it enables all businesses to get back to work safely and simply, whether or not they have existing HR or digital capabilities in place,” said Kelly Ueoka, President of Pacxa.
“We are pleased to see clients utilize the apps to simplify essential data gathering and reporting so that they can get back to focusing on running their business.”

One company that has already implemented the Emergency Response Management apps is In Line Flooring, Inc., a contractor based in Kalihi. Company officials say ServiceNow makes it possible for the company to continue installing floors in relatively high risk situations where workers from various subcontractors often convene.

“We are a small essential business with little experience in technology,” said Taryn Miyamoto, President of In Line Flooring. “With Pacxa and ServiceNow, we were able to simplify our processes, save so much time, and focus our resources on running our business instead of COVID tracking.”

About Pacxa

Pacxa is Hawaii’s premier IT provider and systems integrator. Pacxa harnesses the power of world-class technologies to help local businesses seize opportunities and pursue innovation. With a results-driven, proactive approach, the Pacxa team delivers customized solutions to over 300 organizations across the state. To learn more, visit

About ServiceNow

ServiceNow is making the world of work, work better for people. Its cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit

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